The Service Coordinator (SC) is a specialized, highly trained & skilled member of the Service Client Care Center. The Service Coordinator handles inbound service reservation calls, confirms service reservations, performs outbound follow-up calls for due, overdue service clients; Special Order Parts (SOP) notifications; “we owes” scheduling calls and any additional outbound calls requested by management
Create and provide training for Technicians. Assess and track progress of trainees. Create, sustain, and optimize training programs.
Leadership
This position does not directly lead others but requires the Automotive Technical Training Trainer to lead Technicians and other employees through their technical skill development.
Generate sales appointments and vehicle sales opportunities through proper handling of incoming calls, internet leads, text messages, lease renewals & orphan customers. Contact current and potential customers regarding special sales campaigns and offers.
Directly responsible for selling new and/or pre-owned vehicles at dealership gross, volume and customer satisfaction standards. This position includes three broad areas of activity: personal work habits, prospecting, and selling. The base of this business is customer satisfaction; the Brand Specialist is committed to guaranteeing satisfied customers.
Responsible for writing body shop damage estimates, negotiating with customers/insurance adjusters, and all related accounting functions, while performing other income-related activities in the absence of the body shop manager.
Primary responsibility is to provide insurance and financial products to help customers protect their homes, cars, lives and retirement incomes. As a Licensed Insurance Sales Professional, you will be an employee of the agency but will also provide support to various departments throughout the group. Agency staff members perform the fundamental role of servicing customers, supporting the agency owner, and building strong relationships within the community.
UP TO $10,000 SIGN ON BONUS & TOOL RELOCATION OFFERED
Repair vehicles in a safe, efficient, ethical manner with customer satisfaction as first priority.
The Assistant Controller position is responsible for establishing, implementing, and maintaining our accounting and controls environment and staff development for the entire accounting department. Supervise month-end and daily reporting, general ledger reconciliations and expense and compliance reviews.
Provide support and process enhancements as it relates to financial reporting for Hoffman Ford, Inc., with an emphasis on consistent processes, financial analyses, and timely reporting.