Hoffman Auto Group

Toyota Parts Counterperson

Job Locations US-CT-West Simsbury
Job ID
2021-1511
# of Openings
2
Dealership
Toyota - Avon
Category
Fixed Operations
Type
Regular Full-Time

Overview

Handle customers throughout the entire parts experience with their satisfaction as the number one priority

Responsibilities

  1. Productivity: Meet all production metrics as prescribed by Management.

 

  1. Customer Satisfaction: Be a Hoffman Ambassador with a positive forward-thinking attitude with all customers and team members in mind. Meet manufacture standards.

 

  1. Technology: Utilize all tools provided to perform daily duties effectively.

 

  1. Knowledge: Achieve and maintain certification for Hoffman and manufacturer required trainings.

Qualifications

  1. High School Diploma

 

  1. 1-2 years’ experience in a dealership environment or automotive equivalent required

 

  1. 1-2 years’ experience in a customer service orientated environment preferred

 

  1. Can adapt and embrace change with an internal and external customer centric mindset

 

  1. Act as an advocate for teammates and have a strong commitment to technology advancement

 

  1. Possesses effective communication skills: oral, written, listening.

 

  1. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

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