Hoffman Auto Group

Toyota Parts Counterperson

Job Locations US-CT-West Simsbury
Job ID
# of Openings
Toyota - Avon
Fixed Operations
Regular Full-Time


Handle customers throughout the entire parts experience with their satisfaction as the number one priority


  1. Productivity: Meet all production metrics as prescribed by Management.


  1. Customer Satisfaction: Be a Hoffman Ambassador with a positive forward-thinking attitude with all customers and team members in mind. Meet manufacture standards.


  1. Technology: Utilize all tools provided to perform daily duties effectively.


  1. Knowledge: Achieve and maintain certification for Hoffman and manufacturer required trainings.


  1. High School Diploma


  1. 1-2 years’ experience in a dealership environment or automotive equivalent required


  1. 1-2 years’ experience in a customer service orientated environment preferred


  1. Can adapt and embrace change with an internal and external customer centric mindset


  1. Act as an advocate for teammates and have a strong commitment to technology advancement


  1. Possesses effective communication skills: oral, written, listening.


  1. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.


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