Hoffman Auto Group

  • Audi of New London Service Lot Attendant

    Job Locations US-CT-New London
    Job ID
    2020-1322
    # of Openings
    1
    Dealership
    Audi - New London
    Category
    Fixed Operations
    Type
    Regular Full-Time
  • Overview

    Responsibilities

    1. Greet all customers entering the service area and direct customers to service-write up area. Tag vehicles and install mats and seat covers. Park all vehicles in appropriate locations.
    2. Maintain organized lot in order to provide easy access for customers. Includes removing any debris and snow.
    3. Maintain loaner vehicles. Wash, fill gas tanks and park in designated area. Inform management of any mechanical or body repairs needed.
    4. Perform alignment checks in the drive through quickly and efficiently, providing color alignments print out to the Service Consultants while the customer is still in the Consultants office.
    5. Clean, wash and detail customer vehicles, shop and service drive as needed.

    Qualifications

    1. High School Diploma
    2. 1-2 years’ experience in a customer service orientated environment preferred
    3. Can adapt and embrace change with an internal and external customer centric mindset
    4. Act as an advocate for teammates and have a strong commitment to technology advancement
    5. Possesses effective communication skills: oral, written, listening.
    6. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

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