Hoffman Auto Group

  • Audi Cashier

    Job Locations US-CT-East Hartford
    Posted Date 2 months ago(5/2/2019 2:30 PM)
    Job ID
    2019-1173
    # of Openings
    1
    Dealership
    Audi - East Hartford
    Category
    Fixed Operations
  • Overview

    Ensure all financial transactions for the service department are properly handled and reported. Communicate with customers throughout the service experience.

    Responsibilities

    1. Answer phone calls, take phone messages and/or direct to voice mail. Page as needed.

     

    2. Schedule appointments and transportation for customers.

     

    3. Perform follow-up, introduction and/or decline service calls.

     

    4. Accept payment for repair orders as vehicles are picked up. Close repair orders.

     

    5. Follow established procedures for check and credit card authorization.

     

    6. Balance repair order sales to register and credit card machine(s). Maintain $100 balance in cash drawer daily.

     

    7. Valet vehicles if necessary.

     

    8. Route paperwork as appropriate for accounting purposes.

     

    9. Perform clerical duties such as copying, filing, faxing, typing as needed.

     

    10. Maintain work area organized.

     

    11. Miscellaneous duties as needed.

    Qualifications

    • High School Diploma
    • 1-2 years’ experience in a customer service orientated environment preferred
    • Can adapt and embrace change with an internal and external customer centric mindset
    • Act as an advocate for teammates and have a strong commitment to technology advancement
    • Possesses effective communication skills: oral, written, listening.
    • Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

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