Hoffman Auto Group

  • Lexus Exchange Specialist

    Job Locations US-CT-East Hartford
    Posted Date 5 months ago(1/14/2019 10:25 AM)
    Job ID
    # of Openings
    Lexus - East Hartford
  • Overview

    This position focuses on new and preowned car sales at the service department and service waiting area. Soliciting new and preowned car purchase from service customers who are not shopping for a new vehicle. Follow up with service customers with emails and calls about the exchange or extended warranty upgrade. This position will require ability to appraise cars in service with VAuto, work lease and finance deals with Vin Solutions system. This person will be responsible for all aspects of the sale before turning the deal in to the F&I department.


    1.) Engage in conversations with customers in the service department and service drive through.


    2.) Appraise all vehicles, new and preowned.


    3.) Work new and used car deals and leases.


    4.) Set up car insurance and obtain pay off on trade of new and preowned vehicles.


    5.) Engage with both service department personnel and sales personnel in order to drive sales.


    • High School Diploma
    • Must have dealership experience in sales, exchanges and preowned vehicles
    • Can adapt and embrace change with an internal and external customer centric mindset
    • Act as an advocate for teammates and have a strong commitment to technology advancement
    • Possesses effective communication skills: oral, written, listening.
    • Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.


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