Hoffman Auto Group

  • Licensed Insurance Sales Professional

    Job Locations US-CT-West Simsbury
    Posted Date 2 weeks ago(1/9/2019 10:38 AM)
    Job ID
    2019-1136
    # of Openings
    2
    Dealership
    Insurance - Avon
    Category
    Sales
  • Overview

    Responsibilities

    1.) Ensure customer satisfaction and meet customer satisfaction requirements set by Allstate and Dealership Co-Chairman.

     

    2.) Deepen relationships with customers by selling additional products.

     

    3.) Provide excellent customer service by processing payments & reporting claims.

     

    4.) Conducting needs-based policy reviews and updating policies and coverage as needed.

     

    5.) Cross-selling existing customers with other Allstate products and brokered products where available.

     

    6.) Prospecting and generating new business through leads & referrals.

     

    7.) Generating quotes at high volumes.

     

    8.) Maintaining accurate documentation in agency systems.

     

    9.) Maintain required licenses and attend training as necessary

     

    10.) Resolve customer escalations in a timely and positive manner.

     

    11.) Work within the dealership structure to have the confidence & comfort level with the sales process.

     

    12.) Ensure compliance with agency, dealership and carrier guidelines.

     

    13.) Coordinate directly with Allstate to support agency needs.

    Qualifications

    • High School Diploma
    • 3-5 years’ experience in a sales orientated environment preferred
    • Property and Casualty License
    • Can adapt and embrace change with an internal and external customer centric mindset
    • Act as an advocate for teammates and have a strong commitment to technology advancement
    • Possesses effective communication skills: oral, written, listening.
    • Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

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