Hoffman Auto Group

  • BMW Service Assistant

    Job Locations US-CT-Watertown
    Posted Date 3 weeks ago(10/23/2018 1:41 PM)
    Job ID
    # of Openings
    BMW - Watertown
    Fixed Operations
  • Overview


    1. Answers phones as needed.  Retrieves voice mail messages as received and responds appropriately, in a timely manner.  Properly inputs all appointments into ADP; prints and distributes schedules.      


    2. Schedules and tracks loaner vehicles based on availability. 


    3. Updates loaner inventory.


    4. Accept payment for repair orders as vehicles are picked up.  Follow established procedures for check and credit card authorization.  Close repair orders.  Balance repair order sales to register and credit card machine(s).  Maintain $100 balance in cash drawer daily.


    5. Maintains Service Department filing system.  Accurately files documents; sets up new files as needed.


    6. Inventory and order all pertinent documents, forms and office supplies.


    7. Route paperwork as appropriate for accounting purposes.


    8. Organize and maintain work area in a neat manner.  Perform clerical functions such as copying, typing, faxing, filing as needed.   Perform miscellaneous duties as requested


    • Customer centric mind set
    • Must be flexible and adaptable in an ever changing work environment
    • Passionate about learning and technology
    • Excellent communication skills
    • Must possess a high sense of urgency and be goal driven while balancing team player characteristics
    • Must have proficient computer skills
    • Equal Opportunity Employer M/F/Disabled/Veteran


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