1.) Read and understand customer complaints or requests; diagnose and advise appropriate party of findings; complete all authorized repairs in accordance with manufacturer and company policy.
2.) Report additional work to Service Advisor; await authorization. Communicate directly with customers as requested by Service Manager.
3.) Request and obtain required parts from the parts department. Return used parts to customer, parts department, factory or discard (as situation warrants). Dispose of all hazardous waste per OSHA guidelines.
4.) Road test vehicles as needed to diagnose or verify completion of job.
5.) Document work orders, time sheets, inspection sheets or other pertinent forms per company, state, manufacturer or federal regulations/procedures.
6.) Read technician service bulletins and utilize computer to remain up-to-date on manufacturer recalls and/or technical data.
7.) Raise vehicle after completion and ensure oil is full, oil filter and drain plugs are tight and that all excess oil has been removed from under the carriage.
8.) Top-off all fluids and check tire pressure on all vehicles. Reset maintenance light.
9.) Perform multi-point inspection on every vehicle.
10.) Perform miscellaneous functions as required. (ie: help clean shop, help with trash, wash and vacuum vehicles when called upon)
- Customer centric mind set
- Must be flexible and adaptable in an ever-changing work environment
- Passionate about learning and technology
- Excellent communication skills
- Attention to detail
- Equal Opportunity Employer M/F/Disabled/Veteran