Hoffman Auto Group

  • Toyota Service Receptionist

    Job Locations US-CT-West Simsbury
    Posted Date 6 days ago(8/8/2018 2:03 PM)
    Job ID
    2018-1070
    # of Openings
    1
    Dealership
    Toyota - Avon
    Category
    Administrative/Clerical
  • Overview

    Receives all incoming calls and creates computerized appointment. Notifies customer regarding status of special order parts and sets appointments as needed. Files all service department records. 

    Responsibilities

    1. Answers phones and retrieves voice mail messages as received and responds appropriately, in a timely manner. Properly inputs all appointments into DealerTrack. 

    2. Schedules loaner vehicles based on availability.

    3. Process payment as vehicles are picked up.  Follow established procedures for check and credit card authorization. Maintain cash drawer daily.

    4. Maintain Service Department filing system. 

    5. Keep inventory and order all pertinent documents, forms and office supplies.

    6. Route paperwork as appropriate for accounting purposes.

    7. Organize and maintain work area in a neat manner.  Perform clerical functions such as copying, typing, faxing, filing as needed.   

    Qualifications

    • Customer centric mind set
    • Must be flexible and adaptable in an ever-changing work environment
    • Passionate about learning and technology
    • Excellent communication skills
    • Attention to detail 

     

    Equal Opportunity Employer M/F/Disabled/Veteran

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