Greet customers promptly and courteously; learn to identify their needs and record customer and vehicle data accurately on the proper form/document.
Determine necessary maintenance and accurately record customers’ concerns. Advise customers of needed repairs or suggested maintenance.
Learn to handle telephone inquiries and return customer phone calls.
Learn to document all necessary information on work orders, invoices, route sheets, appointment schedules, etc.
Provide estimate for labor/parts.
Disseminate work fairly in service department.
Equal Opportunity Employer M/F/Disabled/Veteran