Hoffman Auto Group

  • Toyota First Impressions Specialist

    Job Locations US-CT-West Simsbury
    Posted Date 2 weeks ago(6/29/2018 4:43 PM)
    Job ID
    2018-1053
    # of Openings
    1
    Dealership
    Toyota - Avon
    Category
    Administrative/Clerical
  • Overview

    The First Impressions Specialist plays an important role in setting the tone for the organization. As possibly the first and last person our clients, prospects, partners and community members meet, this position is instrumental in making a positive impression face to face as well as through technology communications.

    Responsibilities

    1. Greets clients and prospective clients in a friendly and sincere manner, making them feel comfortable when they visit the dealership.
    2. Answers and maintains main phone system; receiving and forwarding incoming calls, checking voicemails, office closing messages, etc.
    3. Connect with customers and build appropriate rapport to understand needs, expectations and requirements to achieve customer satisfaction.
    4. Provide effective and proactive communication to customer regarding status of their needs to be addressed
    5. Directs potential candidates to proper process for application process

    Qualifications

    • Customer centric mind set
    • Must be flexible and adaptable in an ever-changing work environment
    • Passionate about learning and technology
    • Excellent communication skills
    • Attention to detail 

     

    Equal Opportunity Employer M/F/Disabled/Veteran

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