Hoffman Auto Group

  • Lube Technician

    Job Locations US-CT-East Hartford
    Posted Date 6 months ago(5/30/2018 3:58 PM)
    Job ID
    2018-1018
    # of Openings
    4
    Dealership
    Ford/Lincoln - East Hartford
    Category
    Fixed Operations
  • Overview

    Responsibilities

    • Read and understand customer complaints or requests; diagnose and advise appropriate party of findings; complete all authorized repairs in accordance with manufacturer and company policy.

    • Report additional work to Service Advisor; await authorization. Communicate directly with customers as requested by Service Manager.

    • Request and obtain required parts from the parts department. Return used parts to customer, parts department, factory or discard (as situation warrants). Dispose of all hazardous waste per OSHA guidelines.

    • Road test vehicles as needed to diagnose or verify completion of job.

    • Document work orders, time sheets, inspection sheets or other pertinent forms per company, state, manufacturer or federal regulations/procedures.

    • Read technician service bulletins and utilize computer to remain up-to-date on manufacturer recalls and/or technical data.

    • Must be able to lift at least fifty (50) pounds, bend, reach overhead, squat and stoop.

    Qualifications

    • Customer centric mind set
    • Must be flexible and adaptable in an ever changing work environment
    • Passionate about learning and technology
    • Excellent communication skills
    • Must possess a high sense of urgency and be goal driven while balancing team player characteristics

    • Previous experience as a Lube Technician preferred

    Equal Opportunity Employer M/F/Disabled/Veteran

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